Regulations

Check in / Check out

Check in : From 3 pm / Check out : Weekday 10 am , Holiday 11 am

Our hotel does not have facility such as slope as difficult to design. Customers using wheelchairs should contact us in advance by phone or fill out the internet reservation in the remarks column.

Hotel staff will do our best to support you.

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Payment

Please pay the accommodation fee at the reception desk (cash or credit card). In the case of Web reservation, it becomes the payment method you selected.

Credit card

You can use VISA / Master / JCB / American Express / Diners Club.
Please understand beforehand that other cards can not be used.

Cancellation policy

Cancellation fee will be charged as follows.

General customer

Cancellation on the day before the stay
Per person, 20% of the accommodation fee on the first day of accommodation
Cancellation on the day of stay
Per person, 80% of the accommodation charge on the first day of accommodation
No nights
Per person, 100% of the accommodation charge on the first day of accommodation

Group Customers (10 people or more)

Cancellation from 9 days before to 2 days before arrival
Per person, 20% of the accommodation fee on the first day of accommodation
Cancellation on the day before the stay
Per person, 80% of the accommodation charge on the first day of accommodation
Cancellation on the day of stay
Per person, 100% of the accommodation charge on the first day of accommodation

Dinner / breakfast

The hotel does not have dining facilities.
We will guide you restaurants around the hotel.

Benefits

Kurayoshi's confectionery "Utsubuki-koen-dango" gifts

We will present "Utsubuki-koen-dango" for customers who booked before the day before the staying day.

In 1880 Utsubuki-koen-dango was born in Kurayoshi , and was selected as a representative of Japan from Japanese sweets throughout the country at the Japan Festival's tea ceremony held several times in France and other countries. We hope you enjoy it to heal the tiredness of the day.

Regardless of the number of staying days, we will offer one box per person per stay.

Utsubuki-koen-dango